Supporting Vulnerable Customers on Digital Channels
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How financial services firms can protect customers while fulfilling regulatory obligations.
In this white paper, you'll learn:
In this white paper, you'll learn:
- What the FCA is saying about your obligation to vulnerable customers
- What to look for when it comes to vulnerable customers on digital channels
- How technology can help you identify vulnerable customers to take quick action
- How a major retail bank is using digital experience analytics to help vulnerable customers
Join like-minded, forward-thinking companies:
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