Supporting Vulnerable Customers on Digital Channels

How financial services firms can protect customers while fulfilling regulatory obligations

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Download the eGuide

With this guide, you'll learn:

  • What the FCA is saying about your obligation to vulnerable customers
  • What to look for when it comes to vulnerable customers on digital channels
  • How technology can help you identify vulnerable customers to take quick action
  • How a major retail bank is using digital experience analytics to help vulnerable customers

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