Workshop: Leveraging Journey Mapping for Enhanced UX

  • On-demand
Product managers are expected to unravel and understand the reasons behind the success or failure of their product. Without the insight into end user actions, this can be challenging. Fortunately, modern journey mapping solutions track every user interaction, offering valuable insights into areas of user struggle and, most importantly, the underlying reasons. Through the strategic lens of journey mapping, participants in this workshop will explore the intricacies of user experiences, identify pain points, and uncover untapped opportunities for improvement.

By watching this workshop on-demand , you'll learn:
  • How to optimize digital channels for increased conversion rates and feature adoption
  • Effective strategies for understanding customer behavior through journey mapping techniques
  • Real-world applications of journey mapping showcasing enhanced user experiences and tangible ROI from Glassbox customers
    Shayla Gomez
    Insights Manager

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