Report: Digital Experience Platforms Trends

Customers today have higher expectations than ever when it comes to digital customer experience (CX), forcing businesses to evolve rapidly. This includes leveraging digital experience platforms (DXPs) to help deliver strategic transformation initiatives. Modern organizations are demanding more and faster results from their digital transformation investments, especially around CX.

This ESG research provides deeper insight into:
    • Where companies are in their digital transformation journey as it relates to DXPs
    • The business benefits of digital transformation initiatives that help unlock organizational creativity and meet customer expectations
    • The current and future spending intentions for DXP technology solutions
    • And more

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