Consumer Duty:
The Race to Compliance

  • On-demand
Are you prepared for the Consumer Duty? How do you know that your customers are achieving good outcomes from your digital channels as outlined in the guidance by the FCA? Can you prove it?

The Consumer Duty requires firms to assess, test, understand and evidence the outcomes their customers are receiving, or they could be subject to financial penalties.

Watch this on-demand webinar “Consumer Duty: The Race to Compliance” to learn how Glassbox enables you to achieve the regulatory requirements by:

  • Capturing the required data to meet the requirements
  • Providing the capabilities and insights needed to assess and evidence the outcomes
  • Identifying risk areas to focus on
  • Sharing how to enable the Test, Learn, Act cycles on digital channels
  • Demonstrating features to aid compliance with a financial services case study

Customer experience and digital conduct are two sides of the same coin – same data, same insights. See how Glassbox’s solution can help you to be compliant.

    Andrew Stacey
    Digital Conduct Risk & Compliance Director
    Mike Zimmer
    Solutions Engineer

    Watch now

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