NetApp's Journey to Frictionless Digital Support

Customer experience doesn't stop at purchase. In fact, innovative companies like NetApp are using digital experience analytics to optimize their entire digital customer support experience.

In this 26-minute on-demand session, NetApp's Director of Digital Support Experience, James Ayscue, shares his team's strategy and journey to deliver frictionless customer support to their global customers.

    James Ayscue
    Director, Digital Support Experience

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