Leading the Omni-channel Banking Transformation
Consumer expectations have changed. With customers wanting frictionless, personalized and instant fulfillment of their needs, digital self-service via mobile, web and phone has quickly surpassed branch banking. As a result, the ability to converge channels is becoming critical, so banks can support customers across channels without losing the context of the interaction.
Watch this 29-minute fireside chat with Glassbox and AWS Banking Principal Charith Mendis about how leading banks are leveraging technology to meet and exceed customer expectations in the digital-first era.
Watch this 29-minute fireside chat with Glassbox and AWS Banking Principal Charith Mendis about how leading banks are leveraging technology to meet and exceed customer expectations in the digital-first era.
Charith Mendis
Banking Principal - Worldwide Financial Services
AWS
AWS
Gaby Koren
CRO
Glassbox
Glassbox
